Deposit, Payment & Refund Policy
Deposits:
Reservations will become firm upon receipt of a nonrefundable $500 deposit with
a personal check, cash or credit card. (There is a 3% processing fee with
credit card payment.)
Payment:
Final payment is due 90 days prior to departure date.
Payment may be sent to the address above.
Refunds:
In the event that Cypress Tours cancels a trip, clients will receive a full
refund of all deposits and payments.
Cypress Tours does not give refunds of payments for tours that commence as
scheduled, except as follows below.
Cancellation:
In the event the client must cancel the trip, the cancellation will become
effective upon receipt of written cancellation. The refund will be made per the
following schedule prior to departure date:
- up to 31 days, $500 per person cancellation fee (deposit)
- inside of 30 days, no refund can be made
Cypress Tours strongly encourages trip
insurance to cover any unforeseen events that would force a client to cancel his
or her trip. That may be purchased online or through your local travel agency.
Tour Changes/Cancellation Policy:
Cypress Tours makes every effort to operate each tour as planned. They reserve
the right to make changes to the itinerary, if necessary. If circumstances
force Cypress Tours to change an advertised venue, they will replace it with
one of equal or better quality.
Cypress Tours reserves the right to cancel a tour if the number of reservations
is not large enough to operate without a loss. In the event they cancel a tour,
the client’s payment will be refunded fully and will receive a credit of $500
for any future tour within the next two years.
Liability and Responsibility:
As a client and traveler with Cypress Tours, I understand the following:
Cypress Tours gives notice that all arrangements for transportation or conveyance or for hotel accommodations and all tickets and coupons issued by them, are made by them as agents upon the express condition that they shall not be liable for any injury, damage, loss, accident, delay or irregularities which may be occasioned either by reason of defect in any vehicle, or through the acts of default of any company or person engaged in conveying the passenger, or in carrying out the arrangements of the tour(s), or otherwise in connection therewith, or any hotel proprietor or servant.
Cypress Tours accepts no responsibility for losses or additional expenses due to delays or changes in bus, train, boat, or other services, sickness, weather, strikes, war, quarantine, or other causes, or acts of God.
I agree to release Cypress Tours, its agents and employees from all claims arising out of such events, acts or omissions.
I understand that Cypress Tours has offered these tours and itineraries based on fares and prices at the time of offering, and grant Cypress Tours the right to change, add or withdraw any tour announced in its publications or group proposals and to make alterations in the itineraries and program costs as may be found necessary due to change in transportation costs, exchange rates, lack of participation or program costs. All fares are based on present value of local and foreign currencies and in current tariffs and are subject to confirmation and/or adjustment when payment for the tour is made.
I understand that such changes in the program, including increases in program prices, are not grounds for withdrawal with full refund, except as noted in the stated cancellation policy.
Cypress Tours is not responsible for my or any group member’s well-being.
Statements made by participants or photographs taken of participants while on tour may be used by Cypress Tours in future publicity materials or promotional publications.
I understand that Cypress Tours, its agents and employees are not responsible for any financial liability or obligation which I may incur, or injury or damage to the person or property of others which I may cause or contribute to while on a Cypress Tours tour.